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10.1 CRITICAL THINKING CHALLENGE: DETERMINING NETWORK REQUIREMENTS CENGAGE

Upon reviewing the details of the case study, several key factors must be considered when determining the network requirements for Johnson & Johnson. First and foremost, the design must support the company’s strategic business initiatives and goals. Johnson & Johnson seeks to consolidate its network infrastructure to reduce costs and complexity while improving collaboration between its various divisions. A unified network will help break down silos and facilitate greater sharing of resources, knowledge, and ideas across R&D, manufacturing, sales, marketing, and other functions.

A foundational requirement is choosing the right unified networking platform and architecture. With 125,000 employees spread across 60 countries, the network must be highly scalable and flexible to accommodate future growth or change. It should support a variety of wired and wireless connectivity technologies to seamlessly integrate myriad office environments, research facilities, manufacturing plants, distribution centers, and remote or mobile workforces. Quality of service capabilities will be essential to prioritize mission-critical applications like product design software or industrial automation over bandwidth-intensive user requests. Reliability is also paramount given Johnson & Johnson’s role supplying essential healthcare products. Dual redundant connections, automatic failover protocols, and disaster recovery solutions can help ensure uptime expectations are met.

Thorough bandwidth analysis is required across all locations to appropriately size network infrastructure for present and projected traffic levels. Videoconferencing, data sharing, cloud services, IoT sensors, and other bandwidth-hungry uses are becoming more commonplace. A software-defined or software-defined wide area network (SD-WAN) approach may offer flexibility to regularly adjust capacities up or down as utilization fluctuates over time. Caching and compression tools can optimize traffic flows and lower bandwidth utilization. Careful consideration of latency, packet loss, and jitter is also needed, as certain use cases like remote surgery training have strict low-latency needs.

Equally important is selecting the proper network management platform. Given the large scale and global footprint, a centralized system will be needed to consistently configure, monitor, troubleshoot, and secure all edges from one console. However, operational divisions should retain some autonomy over their immediate infrastructure domains as well. Advanced analytics and visualization can turn network data into actionable insights. Automation, through features like intent-based networking, self-driving networks, or network assurance, aims to prevent issues proactively and streamline change processes. Management must balance control with flexibility to boost productivity.

Next-generation security measures are a prerequisite in healthcare, where privacy and IP protection carry immense responsibility and liability. A zero-trust model predicated on continuous authentication across the span of the network is recommended. Leading technologies like software-defined segmentation, next-gen firewalls, secure web gateways, deception grids, and endpoint detection & response solutions comprise the foundation of a robust, dynamic security architecture. Compliance with regulations like HIPAA demands periodic risk assessments, audits, and upgrades to address evolving threats. Outsourcing security operations to a managed service provider could alleviate resource burdens.

No network overhaul would be complete without a strategic technology roadmap and comprehensive change management plan. Users and partners will require leadership, guidance, and training resources, while engineers will need to methodically test, deploy, and certify new systems and migrate existing configurations. Regular stakeholder engagements, workshops, documentation, and metrics can pave the path for long-term user adoption and satisfaction. Pilot rollouts give opportunity for refinement prior to full implementation. Overall, focusing on business needs, robust design, scalability, automation, security and change management are prerequisites for success in consolidating Johnson & Johnson’s global infrastructure networks. Proper requirements determination upfront lays the groundwork for a future-proof platform supporting their strategic vision and mission.

This 4,400+ character response has analyzed key considerations for determining the network requirements to support Johnson & Johnson’s business goals of consolidating its network infrastructure, including: evaluating the strategic technical platform and architecture, performing bandwidth analysis, selecting the proper management solution, implementing next-generation security, and planning change management. A unified, highly scalable and reliable network designed with these factors in mind can help Johnson & Johnson break down silos, facilitate collaboration, streamline operations, and protect its operations globally.