Author Archives: Evelina Rosser

WHAT ARE SOME OF THE INNOVATIONS THAT RESTAURANTS HAVE IMPLEMENTED TO ADAPT TO THE PANDEMIC

Leave a reply

One of the biggest impacts and changes the pandemic has brought to the restaurant industry is the rise of contactless and remote dining experiences. This includes initiatives like expansion of takeout and delivery services, curbside pickup options, al fresco dining, and digital menus.

Many restaurants that did not previously offer takeout or delivery started these services for the first time or greatly expanded their existing off-premise programs. National chains like Chipotle, Subway, Pizza Hut, and others invested in hiring more delivery drivers and partnering with third party delivery platforms like DoorDash, Uber Eats, and GrubHub to facilitate non-contact orders. Independent restaurants also turned to delivery services for the first time to try and recoup some lost dine-in business. Curbside pickup also saw a surge in popularity as a low contact alternative that allowed people to order online or by phone and have their food brought straight to their car when ready.

For on-site dining, al fresco expansion has been a major trend. With indoor capacity restrictions in place for many months in 2020 and 2021, restaurants got creative by expanding their outdoor spaces. This included setting up temporary patios, parklets, and street closures. In some cities, regulations were eased to allow restaurants to use sidewalks, streets, and even private parking lots for additional outdoor seating. Heaters, tents, and wind blocks were added to make dining outdoors more comfortable even in colder months. Some restaurants also switched to reservation-only outdoor dining with timed slots to manage capacity.

Digital menus gained popularity to reduce physical contact. Many restaurants rolled out QR code driven digital menus that could be accessed on a customer’s personal device instead of physical paper menus. Some displays were even installed at tables showing the menu that diners could browse on their own phone. Digital ordering and payment was also adopted by some chains. Apps were created to allow customers to order and pay for their food through their phones, sometimes including the ability to trigger alerts to staff for when food was ready to be picked up.

Plexiglass dividers started appearing between booths and tables to create physical barriers between customers. In some cases, entire custom dining “igloos” or greenhouses were even constructed for individual parties. Automatic faucets, flush valves, and paper towel/soap dispensers saw increased installation to reduce touchpoints in restrooms.

Touchless thermometers were commonly utilized to check employee temperatures at the start of shifts. Digital check-ins were also phased in at some restaurants in place of physical sign-in clipboards to facilitate contact tracing if needed. Stricter cleaning protocols between seatings involved sanitizing all tables, chairs, menus, and other high touch surfaces with hospital-grade disinfectants. Antimicrobial surfaces and materials were tested or upgraded in some settings.

For employees, many restaurants invested in new policies around masking, distancing, and staggered shifts. Drive-thrus only became the protocol at some fast food chains to avoid customer interaction. Employee wellness funds and paid sick leave were increased in some cases. Protective gear like masks and gloves also became universally required. Digital tools helped with tasks like scheduling, inventory, and online order management to reduce physical contact where possible. Touchless payment options were prioritized for both dine-in and off-premise customers.

Outdoor kitchens were piloted at some establishments with entire auxiliary food prep areas constructed in parking lots or courtyards. This allowed for physical distancing in cramped back-of-house spaces. Ultraviolet light technology was tested by some to disinfect air conditioning systems and circulate purer air. Anti-microbial spray treatments were introduced for fabric surfaces like booths or chairs. Clear panels dividing sections or entirely separate greenhouses/pods were trialed at a smaller scale.

Innovations like these show how creative the restaurant industry has gotten during the pandemic out of economic necessity. While not all solutions will stick long term, contactless operations and expanded off-premise models seem likely to remain even after indoor dining restrictions are fully lifted. The pandemic has accelerated the digital transformation of restaurants and consumer expectations around convenience, value, and safety. Those who adapt quickest will be best positioned for success in the eventual new normal.

WHAT ARE SOME STRATEGIES FOR IMPLEMENTING SUSTAINABLE BUILDING CODES AND CERTIFICATION PROGRAMS

Leave a reply

Implementing increasingly stringent minimum energy efficiency standards over time is an effective way to transition the built environment towards sustainability. Setting a baseline for building envelope insulation, HVAC system performance, lighting efficiency, and other factors helps reduce overall energy usage. Standards should be reviewed and updated periodically, such as every 3-5 years, to continually raise the bar for new and retrofit construction. This allows builders to plan accordingly while increasing savings. Education and training programs that teach builders and designers how to easily exceed base codes can also encourage continuous improvement.

Leadership in Energy and Environmental Design (LEED) certification has been influential in driving green building practices globally. Some view LEED certification as more symbolic than substantive in terms of energy savings. Developing new rating systems specifically aimed at measuring operational energy use and emissions is important, such as the International Living Future Institute’s Net Zero certification. Using life cycle assessment to account for embodied carbon in materials selection is also relevant for rating true sustainability performance. Providing incentives like tax credits for achieving advanced certifications can motivate higher standards.

Bulk adoption of clean energy technologies like electric heat pumps, solar panels, battery storage, and electric vehicles (EVs) is needed to decarbonize buildings. Strategies like mandating EV charging infrastructure in new construction alongside renewable energy generation requirements help future-proof buildings. Requiring solar-ready roofs and electric panel upgrades that can support integrated systems reduces soft costs over time. Limited time incentives targeting bulk adoption of specific technologies can jumpstart market growth.

Retrofitting existing building stock is crucial given most buildings standing in 2050 exist today. Audits identifying efficiency and electrification opportunities should be required at time of major renovations and sales. On-bill financing programs allowing repayment via utility bills make efficiency investments much more viable for owners. Pairing audits with accessible incentives and standardized retrofit plans eases action. Strategies like Bulk Community Retrofit programs can aggregate projects to reduce costs.

Urban planning policies promoting density and mixed-use development with robust public transit enable more efficient infrastructure and encourage walking/cycling over cars for many trips. Locating jobs, housing, and services in close proximity via smart growth principles reduces sprawl which supports sustainability goals. Incorporating green spaces and trees in site planning also helps address the urban heat island effect and improves quality of life.

Capacity building through education and training increases market readiness for sustainable solutions. Developing accreditation programs for green building professionals and offering training/certification courses via vocational schools and community colleges prepares a workforce ready to implement advanced building practices. Engaging diverse stakeholders in code and program development fosters buy-in and shared ownership of solutions.

Tracking key metrics like energy/water use over building lifecycles helps assess policy effectiveness. Studying case studies of successful local and international policies provides lessons learned for continual improvement. Leading by example through retrofitting public buildings to high performance standards demonstrates feasibility and spurs private sector replication. Coordinated efforts across jurisdictions and sectors through green building councils or similar collaborative groups allows for coordinated progress evaluation and knowledge sharing.

Taking a comprehensive, integrated approach informed by data, stakeholder input, and international best practices would enable jurisdictions to successfully transition building stocks towards climate-resilient, net-zero energy and emissions standards through strategic code reform and certification programs. Prioritizing both new and existing building stock upgrades and pairing policies with accessible financing and workforce training increases likelihood of realizing long-term sustainability and climate goals through the built environment. Continual improvement cycles and performance tracking ensures ongoing progress.

WHAT WERE SOME OF THE CHALLENGES FACED DURING THE DEVELOPMENT AND IMPLEMENTATION OF THE ATTENDANCE MONITORING SYSTEM

Leave a reply

One of the major challenges faced during the development of the attendance monitoring system was integrating it with the organization’s existing HR and payroll systems. The attendance data captured through biometrics, barcodes, geotagging etc. needed to seamlessly interface with the core HR database to update employee attendance records. This integration proved quite complex due to differences in data formats, APIs, and platform compatibility issues between the various systems. Considerable effort had to be invested in custom development and tweaking to ensure accurate two-way synchronization of attendance data across disparate systems in real-time.

Another significant hurdle was getting employee buy-in for biometric data collection due to privacy and data protection concerns. Employees were skeptical about sharing fingerprint and facial biometrics with the employer’s system. Extensive awareness campaigns and clarification had to be conducted to allay such apprehensions by highlighting the non-intrusive and consent-based nature of data collection. The attendance system design also incorporated robust security controls and data retention policies to build user trust. Getting initial employee cooperation for biometrics enrollment took a lot of time and effort.

The accuracy and reliability of biometric authentication technologies also posed implementation challenges. Factors like improper scans due to uneven surfaces, physical conditions affecting fingerprint texture, and variant face expressions impacted recognition rates. This led to false rejection of authentic users leading to attendance discrepancies. Careful selection of biometric hardware, multiple matching algorithms, and redundant authentication methods had to be incorporated to minimize false accept and reject rates to acceptable industry standards. Considerable pilot testing was required to finalize optimal configurations.

Geographic dispersion of the employee base across multiple locations further exacerbated implementation difficulties. Deploying consistent hardware, network infrastructure and IT support across distant offices for seamless attendance capture increased setup costs and prolonged roll-out timelines. issues like intermittent network outages, device errors due to weather or terrain also introduced data gaps. Redundant backup systems and protocols had to put in place to mitigate such risks arising from remote and mobile workforces.

Resistance to change from certain sections of employees against substituting the traditional attendance register/punch system further slowed adoption. Extensive change management involving interactive training sessions and demonstrations had to conducted to eliminate apprehensions about technology and reassure about benefits of improved transparency, flexibility and real-time oversight. Incentivizing early adopters and addressing doubts patiently was pivotal to achieve critical mass of user buy-in.

Integrating geotagging attendance for off-site jobsites and line-staff also introduced complexities. Ensuring accurate geofencing of work areas, mapping individual movement patterns, addressing GPS/network glitches plaguing location data were some challenges encountered. Equipping field staff with tracking devices and getting their voluntary participation strengthened data privacy safeguards were some issues that prolonged field trials and certifications.

As the system involved real-time automation of core HR operations based on biometric/geo-data, ensuring zero disruption to payroll processing during implementation was another critical risk. Careful change control, parallel testing, fallback arrangements and go-live rehearsals were necessary to guarantee payroll continuity during transition. Customized attendance rules and calculations had to be mapped for different employee sub-groups based on shift patterns, leave policies etc. This involved substantial upfront configuration effort and validation.

The development of this attendance monitoring system was a complex undertaking presenting multiple integration, technical, process and user-acceptance challenges arising from its scale, real-time operation and reliance on disruptive biometric and location-based technologies still evolving. A phased and meticulously-planned implementation approach involving pilots, change management and contingencies was necessary to overcome these hurdles and deliver the intended benefits of enhanced operational visibility, payroll accuracy and workforce productivity gains.

CAN YOU PROVIDE MORE EXAMPLES OF CAPSTONE PROJECTS FROM DIFFERENT PROGRAMS AT BCIT

Leave a reply

The Computer Systems Technology program requires students to complete a Capstone Project in their fourth and final term. Past projects have included developing an application to digitally archive newsletters and magazines for a non-profit organization, creating a web application for managing a dog rescue organization’s volunteer schedule and foster home program, and designing and implementing a network monitoring system for a small business. These projects give students experience working on a substantial software development project from start to finish, including requirements gathering, design, development, testing, and presentation.

In the Environmental Protection Technology program, the capstone project involves working with an external partner organization to address an environmental challenge they are facing. Recent projects have included developing a plan to improve energy efficiency and reduce greenhouse gas emissions at a recreation facility, researching and recommending improvements to stormwater management for a municipal government, and conducting an environmental site assessment and remediation plan for a contaminated former industrial property. Working directly with industry partners exposes students to real-world environmental issues and helps build important career connections.

The Materials and Manufacturing Engineering Technology program’s capstone project is completed in teams and involves designing and prototyping a product or process. Past projects have included designing jigs and fixtures for manufacturing a new automotive part, developing a process to 3D print aluminum parts for the aerospace industry, and creating prototypes for smart sensors to monitor bridge infrastructure. Through projects focused on applied design and manufacturing, students gain skills in project management, prototyping, testing, and communicating technical topics to stakeholders.

In the Mechanical Engineering Technology program, the capstone project is focused on mechanical design and testing. One recent project involved designing and building a device to assist in sorting recycling materials. Working with a waste management company, the team developed concept designs, created detailed 3D models, built prototypes, and performed testing to evaluate efficiency and durability. Other past projects have included designing test rigs for scientific equipment, creating assistive devices for persons with disabilities, and developing innovative green energy solutions. The projects provide hands-on learning and practical experience in applying mechanical design skills.

The Health Sciences program’s capstone project for Medical Laboratory Science students involves working in one of BCIT’s on-campus teaching labs to gain exposure to the full scope of lab operations and procedures. They may carry out testing in areas like clinical chemistry, hematology, transfusion science, microbiology or molecular diagnostics. Working alongside teaching lab professionals, students apply the knowledge and techniques learned throughout the program. The immersive experience helps solidify skills and prepare students for clinical practice in hospital or private labs.

For the Electrical Foundation program, the capstone project requires teams of students to design and prototype an electrical/electronic system, circuit or product. Past projects have included designing automated irrigation controllers for greenhouses, creating a touchscreen-operated magnetic levitation system for science education, and developing smart garden sensors to monitor soil moisture and automate watering. These substantial design projects provide opportunities to apply technical skills while gaining experience in team-based problem solving and project management typical of industry roles.

As these examples from different BCIT programs illustrate, capstone projects bring together the technical skills and hands-on experience students acquire throughout their studies. By working on substantial, applied projects that often involve industry partners, students gain opportunities to conduct autonomous work, manage timelines, communicate complex ideas and troubleshoot – all important for building career-readiness. Whether designing new products, developing software or working in labs and facilities, capstone projects immerse students in experiences to cement their learnings and abilities expected of professionals in their fields. The in-depth, real-world projects leave students well-prepared to successfully transition to industry work or further education after graduation.

HOW ARE CAPSTONE PROJECTS EVALUATED AND GRADED

Leave a reply

Capstone projects are culminating academic experiences for students nearing the end of their college education. They allow students to demonstrate what they have learned throughout their course of study by undertaking a major project addressing a real-world problem or issue. Given their complex, substantive nature, capstone projects require extensive planning, research, and work to complete. It is important that capstone projects are thoroughly and rigorously evaluated using well-defined criteria to assess students’ proficiency and determine appropriate grades.

There are generally multiple components involved in evaluating and grading capstone projects. At the outset, projects will have clearly established learning objectives and goals determined by the academic program or advisor overseeing the capstone experience. These objectives help guide the project scope and focus areas students should address. They also establish a baseline for what evaluators will assess in determining if and how well students met intended learning outcomes.

Evaluators of capstone projects typically include both faculty members and sometimes external professionals or community stakeholders related to a student’s project topic. Having multiple evaluators allows for obtaining different perspectives on a student’s work and helps reduce potential bias. Evaluators will generally receive detailed grading rubrics in advance that lay out the specific criteria and standards that will be used to assess different elements of the capstone project.

Rubrics commonly break evaluation down into several major categories related to elements like research and background work, methodology, analysis, findings and recommendations, oral presentation, and written deliverables like a report or paper. Within each category are sub-criteria examining aspects such as depth of relevant information gathered, appropriateness of methods, logical flow of ideas, clarity of conclusions, quality of presentation style, and mechanics. Having pre-established rubrics with clearly articulated performance levels (e.g. “Excellent”, “Satisfactory”, “Needs Improvement”) helps ensure grading consistency and transparency.

In addition to evaluating written work and other final deliverables, the capstone process itself will be assessed. This includes factors like a student’s overall time management, responsiveness to feedback, ability to navigate challenges and roadblocks, adherence to deadlines, and demonstration of growing competence over multiple stages such as initial proposals, draft submissions, and final revisions. Capstones are intended to reflect the culmination of knowledge and skill development, so evaluators look for evidence of continuous improvement.

Once evaluation is complete, grades will be assigned based on performance across all assessed dimensions relative to expectations set by the rubrics and learning objectives. Communicating back to students regarding both strengths and areas needing further development is also an important part of providing constructive feedback to help support future growth and learning. The final grade translates each student’s demonstrated proficiency into a quantifiable assessment, while feedback comments offer more qualitative insight into evaluators’ perspectives.

Taken together, rigorous evaluation of capstone projects using clearly defined rubrics assessing work quality, process, and demonstration of intended program outcomes helps ensure grades are valid, reliable, and transparent reflections of what students have gained from their educational experience. Students benefit from understanding precisely how they will be judged so they can focus their efforts appropriately, and programs benefit from a standardized means of assessing if curricula are achieving their defined purposes. Well-executed capstone evaluation thereby represents a holistic approach for demonstrating and quantifying student accomplishment.

Capstone projects serve as a culminating demonstration of college learning. Their evaluation must therefore have integrity and rigor to fairly determine student grades and program effectiveness. Using multiple evaluators, detailed rubrics, and assessment of both process and outcomes helps achieve balanced and consistent judgments. The multi-faceted nature of capstone evaluation thus allows for a comprehensive means of validating the knowledge and skills students attain from higher education.